SERVICE UPDATE 16.11.20

Due to the ongoing impacts of Covid-19 and following the announcement by the Government on October 31, we regret to announce that our services are temporarily suspended from November 5 until further notice. We are continuing to monitor Government guidance closely and will update our website and social media with our re-opening date.

We hope to welcome you back on board again soon and thank you for your support.

The health and safety of our staff and customers has and will always be our number one priority. Please see below the safety precautions we have already taken to stop coronavirus spreading and will be in place when we re-open.

Good To Go England

 

We’re good to go!

We are delighted to have been given the ‘we’re good to go’ certificate from Visit Britain. This certificate means that our business adheres to Government and public health guidance.

 

Pre-booked ticket Pre-booked tickets and flexible bookings

We strongly recommend booking your river cruise tickets in advance online. You can present your ticket printed or on your mobile phone upon arrival.

You will be able to postpone or cancel your booking at any time if you are not able to take your river cruise due to Covid-19.

 

Social distancing

Social distancing

Please try to maintain social distancing by keeping a minimum of 1-metre away from other passengers while on the pier and on- board the vessel.

Where possible a 2-metre distance is recommended.

 

Reduced capacity

Reduced capacity

We have reduced our capacity in order to maintain social distancing and provide a comfortable experience for our customers.

Please do not enter/sit on closed areas/chairs on-board.

Face mask

 

Face covering

We request passengers to wear a face covering, unless exempted, while on the pier, boarding, disembarking and when moving around the boat.

 

Routine cleaning & disinfecting

In order to keep a safe environment for everyone, we have implemented a regular thorough cleaning and disinfecting routine on-board our boats.

Please help us to keep our boats clean by placing your rubbish in the bins provided on-board.

 

Hand sanitizer

Hand sanitizer

Please wash your hands and use the hand sanitizer stations available on the piers and boats.

 

 

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