Click here to check the timetables to find out when your boat is due to leave.
At this moment, we are opening Saturdays and Sundays and our services run between 11:30 and 16:30. From 22nd May we will run daily service between 11:00 and 17:00
Please visit the Timetable page for more details
The Thames is chock-a-block full of London landmarks, including the iconic Tower of London, Tower Bridge, and Cutty Sark, as well as modern attractions like the Shard, the O2 and the Thames Barrier. Rest assured your skipper will point out all the points of interest in an entertaining and informative commentary.
Only if you are part of a pre-booked group. For group reservations please contact us by phone at +44 (0) 20 3778 0700 or email at email@example.com
On the Blue Route:
Yes. Always confirm with ticket office or crew as to the time of the last boat.
It depends on the route chosen. Please see below the different routes and times:
Westminster Pier to Greenwich Pier one-way takes 1 hour
Westminster Pier to Tower Bridge Quay one-way takes 20-30 minutes
Westminster Pier to Greenwich Pier via the Thames Barrier single takes 2 hours
Tower Bridge Quay to Greenwich Pier single takes 20-30 minutes
Tower Bridge Quay to Greenwich Pier via the Thames Barrier single takes 1½ hours
Greenwich Pier to Thames Barrier returning to Greenwich takes 1 hour
Yes, you can return your tickets and get a refund if you contact us up to 24h before your trip. Please contact us at firstname.lastname@example.org providing your booking number.
Yes. We have a student discount available, but only at the ticket office and is not available online. Students must present a valid identity card when buying the tickets.
Yes. We offer a 50% discount for one carer per disabled person. This discount applies only to tickets purchased at the ticket office and is not available online.
Yes. We offer a 50% discount on the normal fare for Freedom Pass holders, wheelchair users or any other disabled people with a valid disability badge. This discount applies only to tickets purchased at the ticket office and is not available online.
No, it is not necessary to book a ticket for a child under 5 as it is free of charge.
Yes, you can change the date of your booking any time by contacting us at email@example.com (Monday to Friday) or by phone at +44 (0) 20 3778 0700 (Saturdays and Sundays).
Yes, your ticket will be accepted at any time on the same date.
Yes, you can. You just need to select the day you wish to visit the attraction when making the booking.
Yes, we welcome groups from schools. Click here for more details.
If I buy a return ticket do I need to stay on the boat or can I disembark and catch a later return service?
As we operate a hop-on hop-off service, you can disembark at any pier and continue your journey later.
A family ticket is for 2 adults and up to 3 children.
No. E-tickets are accepted and recommended. Just show the ticket on your phone when boarding.
Yes, you can prebook online. We strongly advise booking tickets online.
We advise booking your tickets online. If you cannot book in advance, you can turn up at any of our piers and buy tickets from one of our ticket offices.
Yes, we have a fully licenced bar onboard where you can purchase hot and cold drinks as well as snacks.
Yes. In fact we’re well-known for our entertaining live commentary. We also have an audio commentary service available in a number of languages via smartphones – English, German, French, Spanish, Italian and Mandarin.
Yes. There are indoor lounges with panoramic windows on all of our boats so you can enjoy your sightseeing cruise whatever the weather.
Yes. They will enjoy a sightseeing cruise on the Thames as much as you do!
Yes, there’s plenty of room.
Yes. In fact all dogs are welcome on TRS cruises.
Yes, all our boats have open decks in addition to heated lounges which have panoramic windows, giving you the choice of sitting inside or outside, depending on the weather.
All our sightseeing boats have slightly different facilities. Check the Our Boats page for details.
No. All lost property is handed in to the crew and then kept safe until it is claimed.
Sorry, we do not have parking facilities available. Check our journey planner for details of public transport.
We run our services all year round, even in poor weather. Our boats have heated indoor lounges which means you can enjoy the sights of London even in the winter rain! Disruptions and cancellations to our service are unusual, but if, for whatever reason, our service is affected, we will update the website and share the information across our social media channels.
Yes. We are operating on weekends (Saturdays & Sundays) and bank holidays. From 22nd May 2021, we will operate daily! More info
What should I do if I have already pre-booked my river cruise ticket for the period that you are temporarily closed?
If you have a river cruise pre-booked ticket directly with us and you are not able to use it because we are temporarily closed, your ticket will be automatically valid until 31st December 2021.
Alternatively, if you wish to cancel your existing booking and request a full refund, you will be able to do it by contacting our Customer Service Team at firstname.lastname@example.org
If you have not purchased your ticket directly with Thames River Sightseeing, please contact the relevant ticket agent you have purchased from directly. Please get in touch with our Customer Service Team at email@example.com if the ticket agent requires any further information from us.
Yes, it does while these Government guidelines are in place. If you are a group of more than 6 people from different households, or you are part of a tour, you will need to make separate bookings of maximum 6 people, and people must stay in their own bubble at all times socially distanced from other bubbles.
Yes, you can purchase your ticket directly at the kiosks located at every pier. However, we strongly recommend to pre-book your ticket online if possible.
You will be requested to wear a mask or face covering, unless you are exempted, while you are on the pier, embarking, disembarking or moving around the boat.
Yes, it is. But only one customer at the bar at any time.