We also welcome guide dogs onto all our boats – indeed, we are very dog friendly and are more than happy if you want to bring your canine family members on the cruise with you.
Some of our boats are wheelchair accessible. Check with staff at the ticket office or visit Our boats for details of which ones are accessible by wheelchair.
Unfortunately, electric wheelchairs are not allowed.
If you wish to contact our ticket office over the phone, please call +44 (0) 7930 4097
Disabled ticket policy
We offer a 50% discount on the normal fare for Freedom Pass holders, wheelchair users or any other disabled person with a valid disability badge. In addition, we offer 50% discount for one carer per disabled person. This 50% discount applies only to tickets purchased at the ticket office and is not available online.
However, if you wish to purchase your discounted disabled and carer ticket in advance, please send us an email at firstname.lastname@example.org providing a proof of disability and we will send you the 50% off unique promo code to be used at checkout when booking online.
Please contact us at least 72 hours before the selected date.